Too many victims are falling through cracks in the criminal justice system, the Government has said.
Justice minister Crispin Blunt pledged to give more victims a voice when offenders were taken to court.
And he said officials must do better at explaining the "utterly confusing and ultimately disingenuous" sentences handed out.
Mr Blunt revealed less than half of all victims were offered the chance to make a statement that would be read out in court.
He said: "For every offender, there is a victim, whether that victim is an individual, a business or the public at large.
"And we rely on victims and the public to engage with the system, to report crime, and to come forward to give evidence.
"While criminal justice agencies have begun to do more to support victims through the justice process, there are still too many times when victims fall through the cracks."
Mr Blunt added: "Alongside our plans for a rehabilitation revolution, we will also be considering how we can ensure that those victims who need help to recover from crime receive the right support at the right time."
The comments were contained in excerpts of a speech released ahead of a visit by Mr Blunt to a charity that works with offenders in West Norwood, south London.
He will elaborate on wide-ranging reforms to the criminal justice system unveiled by Justice Secretary Kenneth Clarke last month.